D365 Commerce / F&O Technical Solution Architect
About The Position
We are seeking an experienced Microsoft Dynamics 365 Technical Solution Architect with strong expertise in Dynamics 365 Finance & Operations, Commerce, Retail and Point-of-Sale (POS). This highly technical architecture role focuses on hands-on design and development of complex payment integrations, particularly connecting Dynamics 365 Commerce, F&O and POS environments with CyberSource. The architect will own solution architecture, technical design and integration strategy across a large-scale retail and Food & Beverage technology environment. The role works closely with business stakeholders, developers and application support teams to improve architecture, modernise systems and optimise critical retail and payment processes. It provides architectural guidance through the full solution lifecycle, from design and implementation to production support. This is a long-term contract opportunity, fully remote for candidates based in the United States or Canada, with occasional travel to the client's US location for workshops and stakeholder meetings. Immediate or short-notice availability is strongly preferred.
Requirements
- Extensive experience with Microsoft Dynamics 365 Finance & Operations and Dynamics 365 Commerce/Retail.
- Strong expertise in Dynamics 365 Commerce and Point-of-Sale (POS) architecture.
- Proven hands-on experience designing and developing payment connectors and payment gateway integrations.
- Direct experience integrating Microsoft Dynamics 365 Commerce/F&O/POS with CyberSource.
- Strong understanding of retail payment processing, including authorisation, capture, settlement, refunds, voids and reconciliation.
- Deep technical knowledge of enterprise application architecture and complex system integrations.
- Experience with APIs, middleware, event-driven architectures and cloud-based integration solutions.
- Strong understanding of ERP, retail operations, inventory management, order management and supply chain processes.
- Experience supporting enterprise-scale production environments and leading technical transformation initiatives.
- Excellent communication and stakeholder management skills.
Nice To Haves
- Previous experience in Retail, Food & Beverage, Hospitality or large-scale Commerce environments.
- Strong knowledge of Microsoft Azure and related cloud technologies.
- Experience with omnichannel commerce, retail merchandising, warehouse management and inventory replenishment.
- Familiarity with enterprise architecture frameworks and governance methodologies.
- Ability to provide hands-on technical leadership while working with geographically distributed teams.
- Availability to start immediately or within a short notice period is strongly preferred.
Responsibilities
- Define and drive enterprise architecture strategy and the technology roadmap across the retail and Food & Beverage business environment.
- Lead architecture and technical design for Microsoft Dynamics 365 Commerce, Finance & Operations and Retail/POS solutions.
- Design and develop payment connectors and payment gateway integrations between D365 F&O, Commerce, Retail, POS and CyberSource, providing technical leadership.
- Architect end-to-end payment processing, including authorisation, capture, settlement, refunds, voids and transaction lifecycle management.
- Design and govern integrations among ERP, retail, inventory management, supply chain, order management and external payment platforms.
- Translate complex requirements into scalable technical solutions in collaboration with development, support and business teams.
- Lead technical troubleshooting, root-cause analysis and resolution of complex production issues.
- Establish architectural standards, integration patterns and technical governance practices.
- Identify opportunities to modernise applications and improve performance, security, scalability and operational efficiency.
- Provide architectural guidance throughout the solution lifecycle, from design through implementation and production support.
- Collaborate with senior stakeholders and technical teams to ensure architectural decisions support long-term business objectives.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
