Customs Brokerage Rep III

UPS Supply Chain Solutions•New York, NY
•$17 - $33

About The Position

This position troubleshoots documentation discrepancies with customers and foreign origins, audits commercial documents, applies harmonized tariff schedule codes to support accurate duty assessments, and ensures federal requirements are met. It performs general customs brokerage, office, and data-entry work, including preparing customs entries, forwarding freight, and supporting the clearance and delivery process. The role may involve coordination with international and domestic carriers, overseas offices, and importers. The position also handles finance and accounting reconciliation exchange issues; files entries with customs through GBS-CM; and may scan entries into an imaging system within allotted time requirements. Administrative work includes preparing reports and presentations and conducting analysis with software packages and databases. Daily follow-up on documentation discrepancies requires effective verbal and written communication. The role establishes and maintains client relationships. Department rotation may require weekend work, and holidays may be worked according to operational and account requirements.

Requirements

  • High school diploma, GED, or international equivalent.
  • Basic knowledge of customs operations, laws and regulations, and other government departments.
  • Basic computer skills.
  • Basic understanding of the harmonized tariff (HS) system.
  • Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

Responsibilities

  • Prepare customs entries and forward freight to designated locations.
  • Coordinate with international and domestic carriers, overseas offices, and importers as needed.
  • Follow up on the clearance process for prepared entries.
  • Communicate documentation discrepancies to clients and supervisors, and troubleshoot issues with customers and foreign origins.
  • Coordinate freight delivery to designated locations.
  • Resolve finance and accounting reconciliation exchange issues.
  • File entries with customs through GBS-CM accurately and on time.
  • Scan entries into the imaging system when required, meeting allotted and sensitive time requirements.
  • Prepare reports and presentations and conduct analysis using software packages and databases.
  • Establish and maintain client relationships.
  • Perform general customs brokerage, office, and data-entry tasks.
  • Audit commercial documents, apply harmonized tariff schedule codes for accurate duty assessments, and ensure federal requirements are met.

Benefits

  • Medical and prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Basic and supplemental life insurance and accidental death and dismemberment coverage
  • Disability income protection plan
  • Employee Assistance Program
  • 401(k) retirement program
  • Vacation
  • Paid holidays and personal time
  • Paid sick and family and medical leave time as required by law
  • Discounted employee stock purchase program
  • Annual short-term and/or long-term incentive compensation programs, subject to eligibility requirements
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