Customized Community Support Coordinator

Lutheran Social Service of Minnesota • Saint Cloud, MN

1d • Onsite

About The Position

The Customized Community Supports Coordinator is responsible for overseeing daily operations to ensure high-quality services are delivered to people supported. This role provides supervision, coaching, and mentorship to In Home Direct Support Professionals (DSPs), modeling person-centered practices and fostering an environment of mutual respect and teamwork. The CCSC ensures that each person supported has opportunities to grow, learn, and engage within their community while maintaining a safe and secure environment. Additional responsibilities include managing program budget, balancing worked and billed hours, supporting team member relations, and coordinating training to promote an Alive Workplace and achieve organizational goals.

Requirements

• High school degree or GED
• Experience working with vulnerable populations
• Working knowledge of Minnesota Statutes
• Background Study (BGS) clearance
• Driver's license
• Motor Vehicle Check (MVR) with a satisfactory driving record
• CPR certificate (when required), First Aid and Medication Administration training (can be obtained after hire)

Nice To Haves

• Training in basic supervisory skills, team building, challenging behaviors and leadership
• Experience in a supervisory capacity

Responsibilities

• Overseeing daily operations to ensure high-quality services are delivered to people supported.
• Providing supervision, coaching, and mentorship to In Home Direct Support Professionals (DSPs).
• Modeling person-centered practices and fostering an environment of mutual respect and teamwork.
• Ensuring each person supported has opportunities to grow, learn, and engage within their community.
• Maintaining a safe and secure environment.
• Managing program budget.
• Balancing worked and billed hours.
• Supporting team member relations.
• Coordinating training to promote an Alive Workplace and achieve organizational goals.

Benefits

• Childcare assistance
• Discounts on events and services
• Employee assistance program
• Financial counselling
• Wellness program
• UKG Wallet (access payroll dollars before payday)
• Medical insurance (for employees working 30+ hours)
• Dental insurance (for employees working 30+ hours)
• Life insurance (for employees working 30+ hours)
• Vision insurance (for employees working 30+ hours)
• 403(b) plan with a match (for employees working 30+ hours)
• Other ancillary plans (for employees working 30+ hours)
• Generous PTO plan
• Paid holidays
• Float days
• Paid training during orientation and throughout employment
• Opportunities to grow career within LSS's 24+ different services
• A diverse workplace
• An ALIVE Workplace (Supportive, Positive, Healthy and Fun)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED