About The Position
Assist the department manager with directing and supervising the Front-end department and supporting its day-to-day operations. Help achieve department sales and profit goals, monitor quality assurance standards, and execute established Front-end practices, goals, and standards. Promote the Customer 1st strategy and encourage associates to provide excellent service while demonstrating respect, honesty, integrity, diversity, inclusion, and concern for safety. Help create a safe, clean, welcoming environment that encourages customers to return. Support department financial, scheduling, operational, and safety activities, and comply with applicable laws, food safety requirements, and company guidelines. The essential functions must be performed with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math, including counting, addition, and subtraction.
- Retail or customer service experience.
Nice To Haves
- High school diploma or equivalent.
- Management experience.
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
- Maintain knowledge of products and respond to questions or make product suggestions.
- Assist with monitoring and controlling department supply expenses.
- Assist with managing cash control, sales and cash items, and store records.
- Manage scheduling of Front-end associates to provide adequate department coverage.
- Assist store management with preparing the store or department budget, reviewing profit and loss, and taking appropriate action based on financial reports.
- Assist with creating and executing budgets and labor schedules in partnership with store management.
- Assist in developing and implementing department action plans to achieve desired results.
- Collaborate with Front-end associates, promote teamwork, and display a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines; ensure proper temperatures in cases and coolers and maintain temperature logs.
- Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager when repairs are needed.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
- Follow local, state, and federal laws and company guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
