Customer Support Representative

Driven Brands Inc.

3d • Remote

About The Position

Driven Brands is looking for an outbound sales representative to join our growing team! The ideal candidate can commit to 40 hours/week and can provide open availability. This is a temporary, 6-month remote position working Eastern time.

Requirements

• Strong communication skills (reading, writing, speaking, listening)
• Minimum 2 years of call centre experience
• Predominate skills in computer literacy
• Good organisation and time management skills
• Works well in a fast-paced environment
• Works well under pressure

Nice To Haves

• Sales experience is an asset
• Experience in the automotive industry an asset (but not required)
• Bilingualism English/Spanish is an asset (but not required)

Responsibilities

• Call outbound to existing customers to drive repeat business
• Answer customer inquiries
• Work closely with the Contact Centre Team to implement project initiatives
• Ensure the proper processes are being followed and task deadlines are being met
• Properly manage customer information utilizing internal data systems
• Flexible/adaptable to constant change
• Accurately communicate customer details to Franchisees

Benefits

• Paid time off
• Holiday pay
• Early access to 50% of earned wages through myFlexPay program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed