Customer Support Representative

Clarke Power Services • Wentzville, MO

3d • Onsite

About The Position

Customer Service Representative $30 and up (depending upon experience) Plus Shift Differential Pay! 2nd shift position: Mon-Thurs 3:30pm – 2:00am Up to $4,000 sign on bonus When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Customer Support Representative to keep up our level of commitment to customer service. This is a great opportunity for a knowledgeable service writer representative to apply his or her skills in a company that offers a competitive salary and comprehensive benefits. We would like to talk with you!

Requirements

• High school diploma or general education degree (GED)
• Strong technician background is a must
• Ability to create professional relationships with customers and technicians
• Ability to stay self-motivated
• Driver's License is required

Nice To Haves

• Previous Parts experience is a HUGE plus
• ASE certifications strongly encouraged
• CDL is a Plus

Responsibilities

• Retail focus – Customer Relationship
• Solicit the sale of new or additional services
• Strong Data Entry Skills
• Utilizes a computer system for updating customers on ongoing repairs in the shop or field, processing service invoices to include warranty claims.
• Communicating with customers in person, over the phone, and using a computer
• Handle/resolve service-related concerns

Benefits

• Weekly Pay!
• Medical, Dental, Vision Insurance starts the first day of the month after you start!
• Healthcare Savings Account Option with Annual Company Contribution!
• 401K Savings Plan with Company Contribution Every Paycheck!
• Paid Holidays and Vacation!
• Life and Disability Insurance!
• Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED