Customer Support Representative

Culligan 331TX • Irving, TX

6d

About The Position

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. A successful candidate is detail-oriented and organized, with strong interpersonal and communication skills.

Culligan International provides water solutions to residential, commercial, and industrial customers, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Requirements

• High school diploma or GED.
• At least two years of customer service experience.
• Strong time-management and project-management skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Detail-oriented and organized, with strong interpersonal skills.

Responsibilities

• Solve customer problems, process orders, and help manage customer accounts.
• Provide proactive sales support by developing close relationships with customers.
• Schedule service and delivery orders.
• Coordinate schedules with the service and operations team.
• Contact customers to schedule additional services or offer maintenance plans.
• Refer unresolved customer grievances to designated departments for further investigation.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Vacation and paid time off

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED