Customer Support Representative
About The Position
Culligan Water is seeking an experienced customer relations professional to work directly with customers on orders, problem resolution, and related needs. The successful candidate is detail-oriented, organized, and has strong interpersonal and communication skills. This role supports customer accounts and sales, coordinates service and delivery schedules, and helps address customer concerns. This location is independently owned and operated. Applications go directly to the location owner, and hiring decisions are made by the location’s management. Employment inquiries should be directed to the location owner, not Culligan Corporate.
Requirements
- High school diploma or GED.
- At least two years of customer service experience.
- Strong time management and project management skills.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Excellent written and verbal communication skills.
Responsibilities
- Handle problem-solving, order processing, and customer account management.
- Provide proactive sales support by developing close relationships with customers.
- Schedule service and delivery orders.
- Coordinate schedules with the service and operations team.
- Contact customers to schedule additional services or offer maintenance plans.
- Refer unresolved customer grievances to designated departments for further investigation.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Vacation and paid time off
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
