TYEP - Metro Action Commission - Customer Support Navigator
Metro Nashville Public Schools•Nashville, TN
•Onsite
About The Position
The Customer Support Navigator internship is an in-person opportunity where interns will support customers by assisting them in completing and submitting applications, among other needs. Interns will gain insight into low-income financial assistance processes. This role involves data entry, application assistance and submission, intake, filing, customer service, and administrative duties.
Requirements
- Must be available for part-time morning and/or afternoon shifts, Monday – Friday between 8:00 am and 4:30 pm.
- Must be able to work in an office environment.
- Must be able to perform walking and light lifting (files).
Nice To Haves
- Experience with Microsoft Office
- Experience working in customer service
- Emotion regulation skills
- Professional and interpersonal knowledge and skills
Responsibilities
- Supporting customers in person to complete and submit applications
- Data entry
- Application assistance and submission
- Intake
- Filing
- Customer service
- Administrative duties
Benefits
- Interns will be paid $18.00 an hour.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
