Customer Support Intern

Continental • Valparaiso, IN

19h • Onsite

About The Position

As a Customer Support Intern, you will be responsible for coordinating with Production to establish accurate lead times, answering customer phone calls, and partnering with the Customer Service team to ensure accurate information is relayed to customers. You will also serve as a back-up by entering customer orders into the ERP system within 24 hours of receipt, sending order confirmations to customers, and assisting with internal sales calls. Other duties may be assigned.

Requirements

• Highschool Diploma or Equivalent (GED).
• Must be actively enrolled at an accredited college or university.
• Experience with Microsoft Office (Word, Excel, Outlook)
• Ability to communicate effectively through oral and written communications.
• Ability to work with others collaboratively.
• Strong organizational skills.

Nice To Haves

• Minimum of 1 year of customer service experience, preferably in a Manufacturing environment.

Responsibilities

• Coordinating with Production to establish accurate lead times.
• Answering customer phone calls.
• Partnering with the Customer Service team to ensure accurate information is relayed to customers.
• Serving as a back-up by entering customer orders into ERP system within 24 hours from when the order comes in.
• Sending order confirmations to customers.
• Assisting with internal sales calls.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED