Customer Solutions Representative

C2 GPS • Victoria, TX

16h

About The Position

The Customer Solutions Representative (CSR) is a core member of C2 GPS’ career center team and supports the organization’s workforce-services mission. The CSR builds relationships with customers, helps them access services at career centers, and connects them with community partners through referrals. The role assists job seekers as they pursue employment and transition to new positions.

Requirements

• High school diploma or GED.
• Valid driver’s license and proof of insurance, with a good driving record.

Nice To Haves

• One year of relevant experience.
• Bilingual in English and Spanish.

Responsibilities

• Communicate with customers by telephone or in person to assess their goals, provide information, and assist job seekers transitioning to a new position.
• Review job opportunities and refer qualified candidates.
• Advise customers on the local job market, employment services and resources, educational opportunities, and other available services.
• Assist customers with resume development, completing applications, interview techniques, and appropriate dress attire.

Benefits

• Health insurance, including low-cost options for employee-only plans.
• Wellness reimbursement.
• Generous paid time off.
• Paid parental leave.
• 401(k) with a 100% employer match on up to 6% of individual contributions.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED