Customer Solutions Representative

Liquid Brand • Irving, TX

23h • Onsite

About The Position

Liquid Environmental Solutions is hiring a Customer Solutions Representative (CSR I) to serve as the primary point of contact for customer service requests. The role involves managing customer communications, responding to inquiries, presenting the company’s services, and collaborating with other customer solutions representatives to meet call center objectives and deliver exceptional customer experiences. The position is located at 7651 Esters Blvd Suite 200, Irving, TX, and starts at $21 per hour.

Requirements

• High school diploma or equivalent.
• Exceptional verbal, written, and analytical skills.
• Proficiency in Microsoft Office.
• Ability to manage various systems for reporting and case management.

Nice To Haves

• Bilingual proficiency in English and Spanish.

Responsibilities

• Manage daily customer communications professionally, warmly, and courteously.
• Listen to and respond to customer inquiries, confirming understanding of customer needs.
• Use a consultative approach to present Liquid Environmental Solutions services and explain how they address customer needs and support their operations.
• Collaborate with other customer solutions representatives to achieve call center objectives and exceed customer expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED