Customer Solutions Representative

Liquid Environmental Solutions • Irving, TX

1d • Onsite

About The Position

Liquid Environmental Solutions is seeking a Customer Solutions Representative (CSR I) to serve as the primary point of contact for customer service requests. The role focuses on delivering a professional, warm, and friendly customer experience while presenting the company’s non-hazardous liquid waste management services and working with a team to meet call center objectives.

Requirements

• High school diploma or equivalent.
• Exceptional verbal, written, and analytical skills.
• Proficiency in Microsoft Office and ability to manage systems for reporting and case management.

Nice To Haves

• Bilingual proficiency in English and Spanish.

Responsibilities

• Manage daily customer communications in a professional, warm, and friendly manner.
• Listen to and respond to customer inquiries, confirming understanding of their needs.
• Use a consultative approach to present LES services and explain how solutions meet customer needs and enhance operations.
• Collaborate with CSR colleagues to achieve call center objectives and exceed customer expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED