Customer Service/ Warehouse Window Clerk

WSI (Warehouse Specialists, LLC) • Garland, TX

26d • $18 - $19

About The Position

We are hiring a Customer Service Window Clerk. This full-time hourly position provides customer service by phone, email, and at the service window. The role assists warehouse staff, customers, and truck drivers with their needs and reports to the Warehouse Manager. The schedule is Monday through Friday, 7:00 AM to 3:30 PM.

Requirements

• Excellent, respectful communication skills with customers and employees.
• Working knowledge of Microsoft Word and Excel.
• Self-motivated and able to work well with limited direction.

Nice To Haves

• Strong attention to detail.
• Working understanding of Microsoft Office, WMS, SAP, and Excel.

Responsibilities

• Answer phones, voicemails, and emails promptly and professionally.
• Maintain working knowledge of company and customer computer systems.
• Enter data accurately and in a timely manner.
• Prioritize and balance multiple tasks.
• Double-check orders on warehouse docks.
• Perform other duties as assigned based on business needs.
• Assist warehouse staff, customers, and truck drivers with their needs.

Benefits

• Competitive wages and opportunities for advancement.
• Medical, dental, vision, critical illness, accident, and flexible spending plans available.
• Company-paid short- and long-term disability, life insurance, and employee assistance plans.
• Company-paid PTO, sick leave, and holiday pay.
• Retirement 401(k) plan with discretionary employer match and profit sharing.
• Referral bonus, wellness programs, clothing allowance, and safety shoe and safety glasses reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed