Customer Service Technician (Part-Time) - Danville CSC 03148

DHRM • Danville, VA

2d • Onsite

About The Position

The Virginia Department of Motor Vehicles is hiring multiple part-time Customer Service Technicians for its Danville Customer Service Center. The role provides customer-facing support in a fast-paced, team-oriented environment, helping customers complete DMV transactions and understand relevant policies and procedures. Comprehensive training is provided. This wage position is limited to 1,500 hours per agency during the 12-month period from May 1 through April 30, regardless of hire date, and wage employees may work an average of no more than 29 hours per week over 12 months. The position does not offer state benefits.

Requirements

• Customer service experience in a fast-paced environment.
• Experience using a personal computer or other automated systems.
• Excellent oral and written communication skills.
• Flexibility to work Monday through Friday and Saturday.
• Strong organizational, time-management, problem-solving, and multitasking skills.
• Attention to detail and accuracy, and ability to complete assignments on time.
• Driving record with fewer than six demerit points and no major convictions.
• Experience working in a team or group environment.
• Ability to lift 10–25 pounds.

Responsibilities

• Explain DMV policies, procedures, and regulations to customers.
• Issue identification cards and process customer applications.
• Administer vision screenings, knowledge exams, and in-car road tests.
• Process vehicle registrations, titles, tax and fee payments, and other DMV services.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed