Customer Service Technician (Part-Time) - Danville CSC 03148

Virginia Information Technologies Agency • Danville, VA

4d • Onsite

About The Position

The Virginia Department of Motor Vehicles is hiring multiple part-time Customer Service Technicians for its Danville Customer Service Center. The role provides customer-facing assistance with DMV transactions and services in a fast-paced, team-oriented environment. Comprehensive training will be provided. This wage position is limited to no more than 1,500 hours per agency during the 12-month period from May 1 to April 30, and wage employees may work an average of no more than 29 hours per week over 12 months. The position does not offer state benefits.

Requirements

• Customer service experience in a fast-paced environment.
• Experience using a personal computer or other automated systems.
• Excellent oral and written communication skills.
• Flexibility to work Monday through Friday and Saturday.
• Strong organizational, time management, problem-solving, and multitasking skills.
• Attention to detail and accuracy, and ability to complete assignments on time.
• Driving record with fewer than six demerit points and no major convictions.
• Experience working in a team or group environment.
• Ability to lift 10–25 pounds.

Responsibilities

• Explain DMV policies, procedures, and regulations clearly to customers.
• Issue identification cards and process customer applications.
• Administer vision screenings, knowledge exams, and in-car road tests.
• Process vehicle registrations, titles, tax and fee payments, and other DMV services.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed