Customer Service Technician (Part-Time) - Lynchburg CSC 03759

DHRM • Lynchburg, VA

3d • Onsite

About The Position

The Virginia Department of Motor Vehicles is hiring a part-time Customer Service Technician at its Lynchburg Customer Service Center. The technician serves customers by explaining DMV policies, procedures, and regulations; issuing identification cards; processing applications and vehicle-related transactions; and administering screenings and tests. Comprehensive training is provided. The role is in a fast-paced, team-oriented environment and offers growth potential.

This wage position is limited to no more than 1,500 hours per agency during the 12-month period from May 1 through April 30, regardless of hire date, and wage employment resets on May 1. Wage employees may work no more than 29 hours per week on average over 12 months. This position does not offer state benefits.

Requirements

• Customer service experience in a fast-paced environment.
• Experience using a personal computer or other automated systems.
• Excellent oral and written communication skills.
• Flexibility to work Monday through Friday and Saturday.
• Strong organizational, time management, problem-solving, and multitasking skills.
• Attention to detail and accuracy, and ability to complete assignments on time.
• Driving record with fewer than six demerit points and no major convictions.
• Experience working in a team or group environment.
• Ability to lift 10–25 pounds.

Nice To Haves

• Prior relevant DMV work experience may increase the wage rate.

Responsibilities

• Explain DMV policies, procedures, and regulations to customers.
• Issue identification cards and process customer applications.
• Administer vision screenings, knowledge exams, and in-car road tests.
• Process vehicle registrations, titles, tax and fee payments, and other DMV services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed