Customer Service Support

Indotronix International Corporation • Wichita, KS

2d • $21 • Onsite

About The Position

Join a dynamic team as a Customer Service Support professional, where your attention to detail and strong organizational abilities are essential for delivering an exceptional customer experience. This role is ideal for those seeking to build a meaningful career in customer support and order management within a collaborative and supportive work environment.

Requirements

• High school diploma, secondary education, or equivalent
• Minimum 2 years of related work experience in customer service, order management, or administrative support

Responsibilities

• Execute routine order management activities, including order intake, confirmation, processing, and fulfillment, ensuring a seamless customer journey
• Identify obstacles in internal processes and collaborate with cross-functional teams to implement corrective actions
• Update internal stakeholders regarding order status or issues to promote transparency and efficiency
• Generate and manage order-related documentation following established procedures
• Resolve simple administrative or clerical issues related to order confirmation and fulfillment
• Verify customer orders for credit, contract, pricing, stock allocation, and transportation availability
• Share order status, invoices, and contract balance information with customer-facing representatives
• Handle moderately complex support tasks under general supervision, escalating issues as needed
• Perform additional duties as assigned to support team success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED