Customer Service Specialist for a Real Estate Company in the US (Home Based Part Time)

Virtual Coworker • Fort Worth, TX

26d • Remote

About The Position

We are seeking a Customer Service Specialist for a Real Estate Company in the US. This is a part-time, home-based position with specific working hours from Monday to Friday, 11:00 am - 12:00 pm and 1:00 pm - 4:00 pm Central Standard Time.

Requirements

• Experience in customer service
• Familiarity with real estate property management is a plus
• Proficiency in property management software
• Strong communication and organizational skills
• Ability to manage multiple tasks and prioritize effectively
• Detail-oriented with strong data entry skills

Nice To Haves

• Experience with online property listing platforms
• Experience coordinating maintenance requests and vendor communications

Responsibilities

• Manage tenant leads generated through online property listing platforms
• Qualify prospective tenants and coordinate with real estate agents regarding property viewings and applications
• Coordinate maintenance requests and manage vendor communications
• Respond to tenant inquiries related to maintenance concerns
• Research vendor quotations and obtain approval before scheduling services
• Follow up with vendors and tenants to ensure maintenance work is completed satisfactorily
• Perform monthly expense data entry using property management software
• Record utility expenses and invoices (approximately 2 hours per month)
• Provide ad hoc administrative support and complete additional tasks as required

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed