Customer Service Security Officer

GardaWorld • Hattiesburg, MS

11d • Onsite

About The Position

GardaWorld Security Services is hiring a Concierge Security Officer in Hattiesburg, Mississippi. The role emphasizes customer service and building connections with visitors in settings such as office towers, hotels, and shopping centers. The schedule is Wednesday and Thursday from 12 p.m. to 7 p.m., Friday and Saturday from 1 p.m. to 9 p.m., and Sunday from 12 p.m. to 6 p.m., totaling 36 hours per week. The hourly wage is $17.00. A uniform is provided at no cost. Employment is contingent on successfully completing a background check and drug screening after an offer is extended.

The position includes welcoming visitors, verifying identities, guiding visitors, managing access control, and performing patrols. Officers inspect security equipment, respond to incidents, provide first aid, coordinate with emergency teams, answer questions in person or by phone, document incidents, communicate security concerns, and help protect people and property. GardaWorld describes opportunities for career growth and notes that 26% of its corporate employees started as frontline workers.

Requirements

• Must have security experience.
• Be authorized to work in the United States.
• Provide documentation of a high school diploma or GED.
• Pass an extensive screening process.
• Have exceptional customer service skills.
• Be proficient in basic phone and computer skills.
• Have a state license if required.

Nice To Haves

• Security, military, or law enforcement experience.

Responsibilities

• Welcome visitors, verify their identities, and guide them.
• Manage access control.
• Perform regular patrols to identify potential risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure the safety and protection of individuals and property.

Benefits

• Medical, dental, and vision insurance plans.
• 401(k) retirement savings plan with employer matching contributions.
• Paid time off (PTO).
• Paid holidays.
• Disability coverage.
• Life insurance options.
• Career growth opportunities.
• Uniform provided at no cost.
• DailyPay is available to GardaWorld employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED