Customer Service Security Officer

Securitas Security Services•Hawesville, KY

About The Position

The Customer Service Security Officer helps maintain a safe and secure environment for clients by actively monitoring premises and patrolling locations. The officer observes and reports activities and incidents at an assigned client site, protects client property and personnel, preserves order, and enforces site-related regulations and directives for personnel and visitors. Officers may also provide customer service and information to client employees and customers. No prior security experience is necessary; training is provided. Retail, food service, or hospitality experience may be a good fit. The role pays $16.00 per hour and requires a valid driver’s license and customer service experience.

Requirements

Valid driver’s license required.
Customer service experience required; excellent customer service skills are required.
Pass a drug screen and background check.
Meet and continue to meet applicable state, county, and municipal licensing requirements for Security Officers/Guards.
Ability to perform frequent sitting, standing, and walking, sometimes for long periods, and potentially climb stairs and walk on inclines and uneven terrain.
Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Nice To Haves

Retail, food service, or hospitality industry background is considered a good fit.

Responsibilities

Observe and report activities and incidents at an assigned client site.
Help ensure the security and safety of client property and personnel.
Actively monitor premises and patrol a variety of locations.
Preserve order and enforce regulations and directives pertaining to site personnel, visitors, and the area.
Provide customer service and information to client employees and customers.