OPEN INTERVIEWS - FLEX Customer Service/Corporate Security Officer

Securitas Security Services•Seattle, WA

11d•$29 - $36•Onsite

About The Position

Securitas USA is hiring flexible Customer Service and Corporate Security Officers for client sites in Seattle, Bellevue/Redmond, Redmond/Kirkland, and Everett, Washington. Schedules fluctuate weekly, and officers must be eligible to work 40 or more hours; no minimum number of hours is guaranteed. The listed hourly wages are $28.90 for the Customer Service Security position and $35.51 for the Corporate Security position. Officers help safeguard clients’ people and assets while providing professional customer service. Duties may include responding calmly in high-pressure situations, resolving conflicts and de-escalating situations, securing entrances and exits, patrolling client premises indoors and outdoors in various weather conditions, reporting hazards or suspicious activity, protecting incident scenes or evidence, and setting up barriers or signage and providing directions. Other similar duties may be assigned according to the site. The employer conducts pre-employment screening, including a drug screen and background investigation. Securitas USA describes its values as Integrity, Vigilance, and Helpfulness and states its commitment to equal employment opportunity and reasonable accommodations.

Requirements

Corporate Security position: Must be at least 21 years old.
Corporate Security position: Associate degree, or two years of honorable military service, or two years of professional law enforcement experience.
Corporate Security position: At least one year of customer service experience and one year of security experience.
Customer Service Security position: Must be at least 18 years old.
Customer Service Security position: High school diploma or GED, or ability to complete a GED program within six months.
Customer Service Security position: At least one year of security experience and one year of customer service or hospitality experience.
Standard computer and technology skills.
Exceptional customer service experience is required for the Corporate Security position.
Ability to interact professionally with a wide range of individuals.
Strong attention to detail and ability to remain vigilant throughout a shift.
Ability to respond to emergencies using rapid, effective judgment and appropriate escalation measures.
Ability to conduct patrols throughout a shift for the Customer Service Security position.
Willingness to participate in pre-employment screening, including a drug screen and background investigation.
For the flexible schedule, must be eligible to work 40 or more hours per week, with no guaranteed minimum.

Nice To Haves

Conflict resolution and de-escalation skills are a plus for the Customer Service Security position.

Responsibilities

Maintain composure during urgent or high-pressure situations involving authorities, executives, clients, staff, and the public.
Resolve conflicts and de-escalate situations.
Secure entrances and exits.
Patrol inside and outside client premises, including in various weather conditions.
Interact frequently with client employees and guests.
Identify and report safety issues, hazardous conditions, and suspicious activity.
Protect evidence or incident scenes following accidents, emergencies, or security investigations.
Set up barriers or signage and provide direction or information.
Perform other duties of a similar nature and scope as required at the assigned site.

Benefits

Medical, dental, vision, life, accidental death and dismemberment, and disability insurance.
401(k) options.
Paid time off: 40 hours after one year of service for full-time security officers who worked at least 2,080 hours.
Paid family leave of up to 12 weeks per year in accordance with state law.
Weekly pay and access to the DailyPay program.
Referral program.
Telemedicine and virtual medical care.
Discounts on childcare, vehicles, electronics, cell phone plans, travel, and more.
Free uniforms and paid training.
Doggy and kitty daycare discounts.
Employee assistance program.