Customer Service & Sales Representative - Full-Time or Part-Time
About The Position
Midwestern Wheels, Inc. is hiring a Customer Service & Sales Representative to serve customers at Avis and Budget Car Rental locations across Wisconsin. The role focuses on delivering excellent customer service, identifying renters’ needs, and recommending upgrades and additional services. Representatives also assist with daily operations and work with their team to provide a smooth, professional guest experience in a fast-paced environment. The position offers hourly base pay plus uncapped sales incentive bonuses, with total earning potential of $50,000–$60,000 per year. Full-time and part-time opportunities are available.
Requirements
- Previous experience in customer service, retail, or a related field.
- Professional, outgoing, and friendly personality.
- Assertive, self-motivated, results-oriented, and goal-driven approach, including the ability to meet or exceed sales targets.
- Strong communication and interpersonal skills.
- Team-oriented attitude and willingness to help wherever needed.
- Willingness to work a variety of shifts, including evenings and weekends.
- Valid Wisconsin driver’s license and a good driving record.
- At least 18 years of age.
- Basic computer proficiency, including ability to use email and reservation software.
- Strong problem-solving and conflict-resolution skills.
- Professionalism and enthusiasm when communicating with customers, colleagues, and management.
Nice To Haves
- Previous sales experience is beneficial but not required.
Responsibilities
- Engage with customers, answer questions, and provide knowledgeable recommendations.
- Identify renters’ needs and recommend relevant upgrades and additional services using sales techniques.
- Assist with daily operations while representing the brand professionally and with integrity.
- Collaborate with the team to keep operations running smoothly and create a positive guest experience.
- Take on additional responsibilities as needed.
- Deliver exceptional customer experiences in a fast-paced setting.
- Communicate professionally with customers, colleagues, and management.
- Use email and reservation software as part of the role.
Benefits
- Hourly base pay plus uncapped incentive bonuses for sales upgrades and additional services; total earning potential of $50,000–$60,000 per year.
- Pay differential for nights and weekends.
- Paid Time Off accruing from day one for eligible full- and part-time employees.
- Holiday and birthday pay.
- Medical, dental, vision, life, and disability insurance for full-time employees.
- 401(k) retirement plan with a company match.
- Employee discounts, including car rentals and Avis/Budget vehicle purchases.
- Access to an Employee Assistance Program (EAP).
- Free parking.
- Paid training.
- Professional development and recognition for hard work.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
