Customer Service & Sales Representative - Full-Time or Part-Time
About The Position
Midwestern Wheels, Inc., a licensee of Avis Budget Group, is hiring a Customer Service & Sales Representative to deliver outstanding customer service and support sales in a fast-paced setting. The role involves engaging with customers, answering questions, making knowledgeable recommendations, identifying renters’ needs, and suggesting relevant upgrades and additional services. Representatives also assist with daily operations, collaborate with teammates to provide a positive guest experience, and take on additional responsibilities as needed. The position offers hourly base pay plus uncapped incentive bonuses, with total earning potential of $50,000–$60,000+ per year. Employees may work a variety of shifts, including evenings and weekends. Midwestern Wheels describes its culture as supportive, respectful, and team-oriented, and says it invests in employee training, professional development, and recognition.
Requirements
- Professional, outgoing, and friendly personality.
- Assertive, self-motivated, results-oriented, and goal-driven mindset, with the ability to meet or exceed sales targets.
- Previous experience in customer service, retail, or a related field.
- Strong communication and interpersonal skills.
- Team-oriented attitude and willingness to help wherever needed.
- Willingness to work a variety of shifts, including evenings and weekends.
- Valid Wisconsin driver’s license and a good driving record.
- Minimum age of 18.
- Basic computer proficiency, including the ability to use email and reservation software.
- Strong problem-solving and conflict-resolution skills.
- Professionalism and enthusiasm when communicating with customers, colleagues, and management.
Nice To Haves
- Previous sales experience is beneficial but not required.
Responsibilities
- Engage with customers, answer questions, and provide knowledgeable recommendations.
- Identify renters’ needs and recommend relevant upgrades and additional services.
- Use proven sales techniques while delivering exceptional customer experiences.
- Assist with daily operations and represent the brand with professionalism and integrity.
- Collaborate with the team to keep operations running smoothly and create a positive guest experience.
- Take on additional responsibilities as needed.
- Communicate professionally with customers, colleagues, and management.
- Use email and reservation software as part of the role.
Benefits
- Paid Time Off (PTO) accruing from day one for eligible full- and part-time employees.
- Holiday and birthday pay.
- Medical, dental, vision, life, and disability insurance for full-time employees.
- 401(k) retirement plan with a company match.
- Employee discounts, including car rentals and Avis/Budget vehicle purchases.
- Employee Assistance Program (EAP).
- Free parking.
- Paid training.
- Professional development and recognition for hard work.
- Night and weekend pay differential.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
