Customer Service & Sales Representative - Full-Time or Part-Time

Midwestern Wheels • Mosinee, WI

6d

About The Position

Midwestern Wheels, Inc., a Wisconsin operator of Avis and Budget Car Rental locations, is hiring a Customer Service & Sales Representative. The role focuses on delivering a high-quality customer experience, identifying customer needs, and recommending upgrades and additional services. It also supports daily rental operations and requires flexibility to work a variety of shifts, including evenings and weekends. The position is available full-time or part-time.

Total earning potential is described as $50,000–$60,000+ per year, consisting of hourly base pay and uncapped incentive bonuses for sales upgrades and additional services. Nights and weekends receive a pay differential. Paid training is provided. Full-time employees are offered a comprehensive benefits package; PTO begins accruing from day one for eligible full- and part-time employees.

Requirements

• Professional, outgoing, and friendly personality.
• Assertive, self-motivated, results-oriented, and goal-driven mindset, with the ability to meet or exceed sales targets.
• Previous experience in customer service, retail, or a related field.
• Strong communication and interpersonal skills.
• Team-oriented attitude and willingness to help wherever needed.
• Willingness to work a variety of shifts, including evenings and weekends.
• Valid Wisconsin driver’s license and a good driving record.
• Minimum age of 18.
• Basic computer proficiency, including ability to use email and reservation software.
• Strong problem-solving and conflict-resolution skills.

Nice To Haves

• Previous sales experience is beneficial but not required.

Responsibilities

• Engage with customers, answer questions, and provide knowledgeable recommendations.
• Identify renters’ needs and recommend relevant upgrades and additional services using sales techniques.
• Assist with daily operations while representing the brand professionally and with integrity.
• Collaborate with the team to keep operations running smoothly and provide a strong guest experience.
• Take on additional responsibilities as needed.
• Deliver exceptional customer experiences in a fast-paced setting.
• Communicate professionally with customers, colleagues, and management.
• Use email and reservation software as part of basic computer tasks.
• Apply problem-solving and conflict-resolution skills.

Benefits

• Paid time off accruing from day one for eligible full- and part-time employees.
• Holiday and birthday pay.
• Full-time benefits package including medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with company match.
• Employee discounts, including car rentals and Avis/Budget vehicle purchases.
• Access to an Employee Assistance Program (EAP).
• Free parking.
• Paid training.
• Pay differential for nights and weekends.
• Uncapped incentive bonuses for sales upgrades and additional services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed