Customer Service & Sales Representative - Full-Time or Part-Time

Avis Budget of Wisconsin • Ashwaubenon, WI

11d • $50,000 - $60,000

About The Position

Midwestern Wheels, Inc. is hiring a customer service and sales representative to deliver outstanding customer experiences in a fast-paced environment. The position involves engaging with customers, answering questions, providing recommendations, identifying renters’ needs, and suggesting relevant upgrades and additional services. The representative also assists with daily operations, represents the brand professionally, collaborates with the team, and takes on additional responsibilities as needed.

The role is offered full-time or part-time. It includes a base hourly wage and uncapped incentive bonuses for sales upgrades and additional services, with total earning potential of $50,000–$60,000 per year. A pay differential is offered for nights and weekends. Paid time off begins accruing from day one for eligible full- and part-time employees. Full-time employees are eligible for a comprehensive benefits package.

Requirements

• Professional, outgoing, and friendly personality.
• Assertive, self-motivated, and results-oriented mindset.
• Previous experience in customer service, retail, or a related field.
• Strong communication and interpersonal skills.
• Goal-driven attitude and ability to meet or exceed sales targets.
• Team-oriented and willing to help wherever needed.
• Willingness to work a variety of shifts, including evenings and weekends.
• Valid Wisconsin driver’s license; minimum age of 18 and a good driving record.
• Basic computer proficiency, including ability to use email and reservation software.
• Strong problem-solving and conflict-resolution skills.
• Professionalism and enthusiasm when communicating with customers, colleagues, and management.

Nice To Haves

• Previous sales experience is beneficial but not required.

Responsibilities

• Deliver outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations.
• Identify renters’ needs and recommend relevant upgrades and additional services.
• Assist with daily operations while representing the brand with professionalism and integrity.
• Collaborate with the team to keep operations running smoothly and create a positive guest experience.
• Take on additional responsibilities as needed.
• Use proven sales techniques while delivering exceptional customer experiences.
• Communicate professionally with customers, colleagues, and management.
• Use email and reservation software as part of the role.

Benefits

• Paid time off (PTO) accruing from day one for eligible full- and part-time employees.
• Holiday and birthday pay.
• Medical, dental, vision, life, and disability insurance for full-time employees.
• 401(k) retirement plan with a company match.
• Employee discounts, including car rentals and Avis/Budget vehicle purchases.
• Access to an Employee Assistance Program (EAP).
• Free parking.
• Paid training.
• Training, professional development, and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed