Customer Service & Sales Representative-Full-Time

Avis Budget of Wisconsin • Appleton, WI

12d • $50,000 - $60,000

About The Position

Midwestern Wheels, Inc. is hiring a full-time Customer Service & Sales Representative to support its Avis and Budget Car Rental operations in Wisconsin. The role combines customer service, sales, and daily operational support in a fast-paced environment. Representatives engage with customers, answer questions, recommend relevant upgrades and additional services, and work with their team to deliver a positive customer experience. The position offers hourly base pay plus uncapped sales incentive bonuses, with total earning potential of $50,000–$60,000 per year. The employer describes its workplace as supportive, respectful, and team-oriented, with training, professional development, and recognition.

Requirements

• Previous experience in customer service, retail, or a related field.
• Professional, outgoing, and friendly personality.
• Assertive, self-motivated, results-oriented, and goal-driven mindset, with the ability to meet or exceed sales targets.
• Strong communication and interpersonal skills.
• Willingness to work a variety of shifts, including evenings and weekends.
• Valid Wisconsin driver’s license and a good driving record.
• At least 18 years old.
• Basic computer proficiency, including the ability to use email and reservation software.
• Strong problem-solving and conflict-resolution skills.
• Team-oriented attitude and willingness to help wherever needed.

Nice To Haves

• Previous sales experience is beneficial but not required.

Responsibilities

• Engage with customers, answer questions, and provide knowledgeable recommendations.
• Identify renters’ needs and recommend relevant upgrades and additional services using sales techniques.
• Deliver exceptional customer experiences in a fast-paced setting.
• Assist with daily operations while representing the brand professionally and with integrity.
• Collaborate with the team to keep operations running smoothly and create a positive guest experience.
• Take on additional responsibilities as needed.
• Communicate professionally with customers, colleagues, and management.

Benefits

• Paid time off accruing from day one for eligible full- and part-time employees.
• Holiday and birthday pay.
• Medical, dental, vision, life, and disability insurance for full-time employees.
• 401(k) retirement plan with a company match.
• Employee discounts, including car rentals and Avis/Budget vehicle purchases.
• Access to an Employee Assistance Program (EAP).
• Free parking.
• Paid training.
• Training, professional development, and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed