Customer Service Representative Full Time

Kanes Furniture • Orlando, FL

9h

About The Position

Customer Service Representatives at Kane's Furniture support the success of the company’s large showrooms and store teams. They handle customer inquiries and payments while maintaining a confident, positive, and professional demeanor. The role is suited to a career-minded candidate prepared to take ownership and contribute to strong performance. Compensation is commensurate with experience.

Kane's Furniture is an equal opportunity employer. It maintains a drug-free workplace and conducts pre-employment background and drug testing.

Requirements

• Steady job history.
• At least 1 year of experience in a similar role.
• Demonstrable customer service skills and a confident, positive, professional demeanor.

Responsibilities

• Promptly recognize internal and external customers.
• Respond to customers in person and by telephone in a friendly and courteous manner.
• Resolve customer issues with minimal supervision.
• Follow up with customers in a timely fashion.
• Handle payments, financing, and refunds in accordance with company guidelines.
• Maintain accurate records using available technology.
• Perform clerical service functions, including scheduling, routing, finalizing, and parts ordering.
• Update and maintain customer service reports and records.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, supplemental insurance, and telemedicine benefits.
• Free life insurance.
• 401(k) and profit-sharing plan.
• Career growth opportunities.
• Furniture discounts.
• Opportunity to participate in social responsibility activities, including building Habitat houses and American Heart Association fundraising.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed