Customer Service & Sales Coordinator - 2351

Bhired • Lakewood, NJ

4d • Onsite

About The Position

A high-end retail store is looking for a polished, detail-oriented Customer Service & Sales Coordinator to be the voice — and vibe — of their brand. This person will be the first point of contact for a discerning clientele, delivering a white-glove experience across every channel. The role is equal parts organization and elegance, and the right candidate knows how to make every interaction feel effortless.

Requirements

• Exceptionally organized with strong attention to detail
• Polished communicator — written and verbal — who can match the energy of a luxury brand
• Comfortable managing high volumes of WhatsApp and phone-based communication
• Professional, composed, and client-focused demeanor

Responsibilities

• Manage all incoming phone calls with professionalism and warmth
• Handle a high volume of WhatsApp messages for customer service and sales inquiries
• Respond to orders and customer questions in a timely and polished manner
• Deliver an elevated, personalized experience to high-net-worth individuals
• Maintain a consistent, classy tone across all customer touchpoints
• Stay on top of incoming orders and ensure accurate follow-through
• Keep communications and workflows organized and detail-tight

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed