Customer Service & Sales Coordinator

LEHR - Tennessee•Antioch, TN

5d•$20 - $22•Onsite

About The Position

LEHR is seeking a Customer Service & Sales Coordinator to support customers and field sales representatives in a fast-paced sales environment. The position coordinates customer needs and account activities and helps provide a positive experience throughout the sales and order process, from quote through delivery. The ideal candidate is self-motivated, detail-oriented, customer-focused, organized, and comfortable working with people.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
High attention to detail and accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office applications, including Excel.

Nice To Haves

Experience in customer service, sales support, account coordination, or related roles.
Experience using CRM software such as Salesforce.
Familiarity with Microsoft Business Central.
Knowledge of fleet equipment, vehicle upfitting, or public safety vehicle products.

Responsibilities

Provide day-to-day support to customers and field sales representatives.
Assist with preparing customer quotes and sales documentation.
Process orders and track order status.
Coordinate scheduling for vehicle installations and deliveries.
Respond to customer inquiries by phone, email, and in person.
Provide updates regarding order status and product availability.
Assist in resolving customer concerns in a timely and professional manner.
Maintain accurate customer and order information within company systems.
Collaborate with internal teams to support customer needs and project timelines.
Stay informed about company products, services, and industry developments.
Work proficiently with Microsoft Office Suite and Salesforce.