Customer Service/Sales Associate
About The Position
The Customer Service/Sales Associate represents clients and the company while providing customer service, managing customer accounts, and supporting customer retention and satisfaction. The role combines customer service, client relations, and brand representation for a marketing firm working with an internationally recognized client. The firm is based in the Nashville area and describes itself as fast-expanding. Entry-level positions are open, with advancement opportunities and full training available for the right candidate. The stated annual compensation is $35,000–$50,000.
Requirements
- Excellent communication skills.
- Professionalism.
- Thrive in a fast-paced, vibrant environment.
- Learn quickly and retain information.
- Be confident, outgoing, and approachable.
- Work under pressure and meet deadlines.
- Provide strong customer service while being assertive and polite.
Nice To Haves
- Previous retail, hospitality, or customer service experience; full training is provided for the right candidate.
- Experience in a customer-facing role, such as customer service, hospitality, or brand promotion.
Responsibilities
- Represent clients professionally.
- Handle existing business and personal accounts on a one-on-one basis to increase customer retention and satisfaction.
- Act as a point of contact for clients.
- Provide outstanding customer service on behalf of clients and the company.
- Advise existing customers about their needs and inquiries, ensuring their questions are answered appropriately.
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Signing bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
