About The Position

The Customer Service Associate consults with customers about their Hertz rental, maximizes revenue by actively offering products and services and overcoming customer objections, and ensures customers receive world-class customer service and sales support.

Requirements

  • Must be at least 20 years old.
  • Strong oral and written communication skills.
  • Ability to build relationships with customers.
  • Strong multitasking ability.
  • Ability to upsell and overcome customer objections.
  • Display a high level of ownership, accountability, and initiative.

Responsibilities

  • Consult with customers about their Hertz rental.
  • Actively offer products and services to maximize revenue opportunities.
  • Overcome customer objections.
  • Provide customer service and sales support.

Benefits

  • Up to 40% off the base rate of any standard Hertz rental.
  • Medical, dental, and vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid parental leave and adoption assistance.
  • Employee Assistance Program for employees and family.
  • Educational reimbursement and discounts.
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
  • Perks and discounts, including theme park tickets and gym discounts.
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