Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems•Thomasville, GA
•Remote

About The Position

Automated Health Systems is hiring a part-time Customer Service Representative for a remote role. Employees are required to pick up in Tallahassee, Florida. The role provides individuals with information and support regarding benefits and requires accurate, consistent information and quality customer service. Training is full-time, Monday through Friday from 8:30 a.m. to 5:00 p.m. for five weeks. After training, the part-time schedule is Monday through Wednesday from 8:00 a.m. to 4:30 p.m.

Requirements

  • At least 2 years of experience in a call center environment.
  • Strong PC proficiency.
  • High school diploma or GED.
  • Bilingual skills are a plus.

Nice To Haves

  • Experience in health or human services.
  • Knowledge of Medicaid.
  • Associate degree preferred in social or behavioral sciences or a related field.
  • Bilingual skills.

Responsibilities

  • Assist individuals with information and support regarding benefits.
  • Provide accurate and consistent information.
  • Provide quality customer service and support.

Benefits

  • Dental, vision, and 401(k).
  • Paid time off.
  • Employee wellness program.
  • Comprehensive and ongoing training.
  • Career growth opportunities.
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