Call Center/Customer Service Rep

Automated Health Systems•Youngstown, OH
•Remote

About The Position

Automated Health Systems is hiring Customer Service Representatives to assist individuals with information and support regarding benefits. The positions are remote, but employees will need to pick up equipment in Pittsburgh, Pennsylvania. The role involves providing accurate and consistent information and quality customer service and support.

Requirements

  • At least 2 years of experience in a call center environment.
  • Strong PC proficiency.
  • High school diploma or GED.

Nice To Haves

  • Experience in health or human services and knowledge of Medicaid.
  • Associate degree in social or behavioral sciences or a related field.
  • Bilingual skills.

Responsibilities

  • Assist individuals with information and support regarding benefits.
  • Provide accurate and consistent information.
  • Provide quality customer service and support.

Benefits

  • Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities
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