Call Center/Customer Service Rep
Automated Health Systems•Altoona, PA
•Remote
About The Position
Automated Health Systems is hiring Customer Service Representatives to assist individuals with information and support regarding benefits. The role provides accurate, consistent information and quality customer service. The positions are remote, but employees must pick up equipment in Pittsburgh, Pennsylvania.
Requirements
- Minimum of 2 years’ experience in a call center environment.
- Strong PC proficiency.
- High school diploma or GED.
Nice To Haves
- Experience in health or human services and knowledge of Medicaid.
- Associate degree in social or behavioral sciences or a related field.
- Bilingual skills.
Responsibilities
- Assist individuals with information and support regarding benefits.
- Provide accurate and consistent information.
- Provide quality customer service and support.
Benefits
- Paid time off.
- Employee wellness program.
- Comprehensive and ongoing training.
- Strong company culture with career growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
