Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems•Cleveland, OH
•Remote

About The Position

Automated Health Systems is hiring a part-time Customer Service Representative to assist individuals with information and support regarding benefits. The position is remote, but the employee is required to pick up in Pittsburgh, Pennsylvania. Training is full-time, Monday through Friday from 8:30 a.m. to 5:00 p.m. for five weeks. After training, the part-time schedule is Monday through Wednesday from 8:00 a.m. to 4:30 p.m.

Requirements

  • At least two years of experience in a call center environment.
  • Strong PC proficiency.
  • High school diploma or GED.

Nice To Haves

  • Experience in health or human services.
  • Knowledge of Medicaid.
  • Associate degree in social or behavioral sciences or a related field.
  • Bilingual skills.

Responsibilities

  • Assist individuals with information and support regarding benefits.
  • Provide accurate and consistent information.
  • Provide quality customer service and support.

Benefits

  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Employee wellness program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities
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