Customer Service Representative - Cardlock - Portland

NEXGEN TEAM LLC•Portland, OR

4d•$22 - $25•Hybrid

About The Position

Carson has an immediate opening for a full-time Customer Service Representative – Cardlock, based in its NW Portland office. This hybrid position works from home three days a week and in the office two days a week. The role is part of the finance team and supports a broad range of day-to-day administrative operations. It plays a critical role in ensuring customers receive outstanding service and orders are processed efficiently and on time. The position requires daily interaction with new and existing accounts and close collaboration with other departments. Carson seeks an experienced, hands-on, self-motivated employee who can provide extremely accurate and timely data entry in a fast-paced environment. The employer will conduct background and DMV checks and a drug screen. Carson is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, or national origin. Applicants are asked to apply online and complete, acknowledge, sign, and date the application.

Requirements

Minimum of two years of data entry experience.
Strong customer service skills.
Ability to work in a high-volume department and juggle multiple tasks.
Ability to work within a team environment.
Highly organized, detail-oriented, self-starter with a can-do attitude.
Strong computer skills, including Microsoft Office Suite and ERP software experience.
Excellent written and verbal communication skills.
Ability to manage time and priorities and meet deadlines.
Superior follow-up skills.

Nice To Haves

Call center experience preferred.

Responsibilities

Support a broad range of day-to-day administrative operations for the finance team.
Provide customer service to new and existing accounts.
Process orders efficiently and in a timely manner.
Perform accurate and timely data entry.
Work closely with other departments.