Customer Service Representative - Northwest Arkansas Floater

First Western Bank • Rogers, AR

4d

About The Position

First Western Bank is seeking a Customer Service Representative to serve its Northwest Arkansas Region as a floater. Customer Service Representatives are the face of the company and help create the welcoming atmosphere in branch lobbies. The role assists customers with banking needs by completing financial transactions, performing account maintenance, and opening new accounts and services for new and existing customers. It involves continuous customer contact, cultivating new business, and maintaining customer relationships. Qualified candidates should have strong customer service and cash handling experience; banking experience is preferred. Applicants must pass a criminal background check, consumer credit check, and drug screening.

Requirements

• Strong customer service experience.
• Strong cash handling experience.
• Pass a criminal background check, consumer credit check, and drug screening.

Nice To Haves

• Banking experience.

Responsibilities

• Assist customers with their banking needs.
• Complete financial transactions.
• Perform account maintenance.
• Open new accounts and services for new and existing customers.
• Cultivate new business and maintain customer relationships.

Benefits

• Competitive salary and benefit package based on qualifications and experience.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed