About The Position

First Western Bank is seeking a part-time Customer Service Representative to work as a floater in its Northwest Arkansas Region. Customer Service Representatives serve as the face of the company and support branch lobbies by assisting customers with banking needs. The role involves completing financial transactions, performing account maintenance, and opening new accounts and services for new and existing customers. It includes continuous customer contact, cultivating new business, and maintaining customer relationships. Candidates must pass a criminal background check, consumer credit check, and drug screening.

Requirements

  • Strong customer service experience.
  • Cash handling experience.
  • Pass a criminal background check, consumer credit check, and drug screening.

Nice To Haves

  • Banking experience is preferred.

Responsibilities

  • Assist customers with their banking needs.
  • Complete financial transactions.
  • Perform account maintenance.
  • Open new accounts and services for new and existing customers.
  • Cultivate new business and maintain customer relationships.

Benefits

  • Competitive salary and benefit package based on qualifications and experience.
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