Customer Service Rep(08978) - 2110 Crossway Lane

Domino's Franchise•Holly Springs, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure a positive customer experience. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly service. The company describes opportunities for career growth and advancement.

Requirements

  • Must be at least 16 years old.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must maintain a clean, professional appearance and represent the brand positively.
  • Must be friendly and provide customers with a positive service experience.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.
  • Work with hustle and energy in a fast-paced environment.

Benefits

  • Competitive pay of $10–$12 per hour.
  • Benefits for eligible employees, including health insurance, paid time off, and a 401(k).
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunities for growth and advancement.
  • Flexible scheduling.
  • Fun and friendly work environment.
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