Customer Service Rep(02855) - 4996 IL-159

Domino's Franchise • Maryville, IL

16h

About The Position

Domino's Pizza in Maryville is seeking an enthusiastic, customer-focused Customer Service Representative to help ensure customers have a positive experience. The role includes answering phone calls and accurately taking orders, preparing pizzas to company standards and customer specifications, processing cash and credit card transactions, and addressing customer inquiries and issues. The representative also maintains a clean, organized work environment and collaborates with team members to support smooth operations during busy periods. Other tasks may be assigned, including lifting items weighing up to 25 lbs.

Requirements

• Strong communication skills and the ability to interact professionally with customers and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to follow directions and adhere to company policies and procedures.
• Basic math skills for cash transactions and order calculations.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• A team-player mentality with a positive attitude and friendly demeanor.
• Ability to thrive in a fast-paced environment and multitask effectively.

Nice To Haves

• Previous customer service experience is preferred but not required.
• Food handling experience is a plus.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately.
• Provide exceptional customer service, respond to inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle various tasks as needed, including lifting items up to 25 lbs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed