Customer Service Rep(02953) - 1501 Il -127

Domino's Franchise • Greenville, IL

2d • Onsite

About The Position

Join Domino's Pizza in Greenville as a Customer Service Representative, delivering customer service and supporting restaurant operations. The role includes answering calls and accurately taking orders, processing payments, preparing pizzas, and helping maintain a clean, organized restaurant. Representatives collaborate with team members, address customer inquiries, and assist with other tasks as needed, including cleaning and restocking. The position requires handling multiple responsibilities during peak hours, standing for extended periods, and lifting items weighing up to 25 lbs. Work hours are flexible and may include weekends and holidays.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication abilities, particularly when handling phone calls.
• Basic math skills for accurately processing transactions.
• Ability to follow directions and adhere to company policies and procedures.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Ability to multitask and manage responsibilities efficiently.
• Team-oriented attitude and willingness to support colleagues.
• Attention to detail in order taking and food preparation.
• Basic computer skills for operating point-of-sale systems.
• Flexibility to work various shifts, including weekends and holidays.
• Must be able to pass a pre-employment drug test and criminal background check.

Nice To Haves

• Food service industry knowledge is helpful but not required.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Process cash and credit card transactions.
• Prepare and make pizzas according to company standards.
• Maintain a clean and organized work environment.
• Provide outstanding customer service, answer inquiries, and resolve issues promptly.
• Collaborate with team members to support smooth restaurant operations.
• Assist with tasks as needed, including cleaning and restocking.
• Handle multiple responsibilities simultaneously during peak hours.
• Lift and move items weighing up to 25 lbs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed