Delivery Expert (02855)- 4996 State Route 159
About The Position
MBR Management, a locally owned Domino's franchise, is seeking a detail-oriented and efficient Delivery Expert in Glen Carbon, United States. The role is responsible for timely and accurate deliveries while maintaining exceptional customer service and professionalism. The Delivery Expert plans efficient routes, manages multiple stops, communicates with customers, and coordinates with dispatch and logistics teams. The position also involves inspecting vehicles and equipment, maintaining delivery records, resolving customer concerns, following safety protocols, and identifying opportunities to improve delivery processes.
Requirements
- Proven experience in delivery operations, logistics coordination, or customer-facing delivery roles.
- Strong time-management and organizational skills, including the ability to manage multiple stops efficiently.
- Excellent customer communication and interpersonal skills.
- Proficiency with GPS navigation systems and delivery management software.
- Valid driver's license and a clean driving record.
- Knowledge of vehicle safety protocols and basic maintenance.
- Ability to work independently and make sound decisions in the field.
- Strong attention to detail and accuracy in record-keeping.
- Problem-solving skills and ability to handle unexpected situations.
- Physical capability to load, unload, and handle packages safely.
Nice To Haves
- Experience with route optimization technology or logistics management systems.
Responsibilities
- Plan and optimize delivery routes to ensure timely arrivals and efficient use of resources.
- Execute daily deliveries while maintaining accurate records and documentation.
- Communicate proactively with customers about delivery schedules, updates, and changes.
- Inspect vehicles and equipment before each delivery shift to ensure safety and functionality.
- Resolve delivery-related issues and customer concerns professionally.
- Maintain organized records of deliveries, signatures, and customer interactions.
- Coordinate with dispatch and logistics teams regarding schedule changes and special requests.
- Follow safety protocols, traffic regulations, and company delivery standards.
- Provide feedback on route efficiency and identify process improvement opportunities.
- Build and maintain positive customer relationships through reliable and courteous service.
Benefits
- Flexible hours
- Competitive wages
- Employee discount on all food items
- Advancement opportunities
- Paid training
- Bonus structure
- Health, dental, and vision insurance after 60 days of employment
- Voluntary accident coverage and critical illness coverage
- Flexible Spending Accounts
- Ability to contribute to a 401(k)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
