Customer Service Rep(5510) - 4237 Louisburg Rd Raleigh, NC

Domino's Franchise•Raleigh, NC

About The Position

GO Pizza, a locally owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure a positive customer experience. The representative works with the team to support smooth store operations and customer satisfaction. The position also includes preparing pizzas according to Domino’s standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced environment. The company describes opportunities for employees to grow and advance, including into management or ownership.

Requirements

Must be at least 16 years of age.
Ability to communicate respectfully.
Ability to work with a team.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain the Domino’s dress code and professional appearance.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service to customers, including over the phone.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean and professional appearance while adhering to the Domino’s dress code and representing the brand positively.
Work with hustle and energy in a fast-paced environment.