Customer Service Rep(08966) Wallace, NC

Domino's Franchise • Wallace, NC

15h

About The Position

The Customer Service Representative (CSR) is an in-store, front-line customer care role in Store Operations. CSRs take customer orders by phone and in person, welcome customers, build customer relationships, handle cash, and help keep the customer area clean. They also assist Pizza Makers with toppings and dough. The role includes opportunities to learn new skills and may support career progression within Domino’s.

Requirements

• Be at least 16 years of age.
• Have an exceptional and positive attitude.
• Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-Team Members to process orders by phone and in person.
• Be able to talk and hear on the telephone.
• Have near- and mid-range vision for most in-store tasks and depth perception.
• Differentiate between hot and cold surfaces.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Be able to stand for long periods; most tasks are performed standing.

Responsibilities

• Take orders over the phone and in person.
• Greet customers within 10 seconds.
• Build relationships with customers.
• Upsell products.
• Handle cash and provide correct monetary change.
• Keep the customer area clean.
• Assist Pizza Makers with toppings and dough.

Benefits

• Flexible hours
• Fast career progression
• Training opportunities and rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed