Customer Service Rep(05819) - 808 S George Wallace Dr

Domino's Franchise • Troy, AL

1d

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders in person and by phone. Team members also perform general store duties such as operating equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role offers opportunities for career advancement, including progression from customer service to management and franchise ownership.

The job requires frequent standing, reaching, hand use, and coordination while preparing pizzas and handling orders. Work may involve bending, occasional crouching or squatting, carrying items, and exposure to varied temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and confined spaces. Some team members may also perform delivery duties, which involve driving, walking, climbing stairs, carrying products, and working in varying weather conditions.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by phone.
• Ability to perform basic arithmetic accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards.
• For delivery duties: access to an insured vehicle that can be used for delivery.
• For delivery duties: navigation skills to read a map and locate addresses in the designated delivery area.
• For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
• For delivery duties: far vision and night vision for driving.
• Ability to meet the physical demands described, including frequent reaching and hand use, and carrying, walking, and climbing when delivering.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by phone.
• For delivery duties, deliver products by car to customers’ doors and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed