Customer Service Rep(08845) - 4445 NC-49

Domino's Franchise•Harrisburg, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is seeking a friendly and enthusiastic Customer Service Representative. The role serves as a point of contact for customers by taking orders, answering questions, and helping ensure a positive customer experience. The representative works with the team to support smooth store operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, and working with speed and energy in a fast-paced environment. The employer describes opportunities for career growth and advancement.

Requirements

  • Be at least 16 years of age.
  • Have a positive attitude and a passion for providing outstanding customer service.
  • Have excellent communication and interpersonal skills.
  • Be able to multitask and work efficiently in a fast-paced environment.
  • Have strong problem-solving skills.
  • Have basic computer skills and familiarity with point-of-sale systems.
  • Work with hustle and energy and maintain a friendly manner with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns patiently and understandingly.
  • Work as part of a team to support smooth operations and happy customers.
  • Prepare pizzas in accordance with Domino’s standards and procedures.
  • Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development.
  • Flexible scheduling.
  • Competitive pay.
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