Customer Service Representative - Store #49

Parker's Kitchen•Metter, GA

About The Position

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service while helping store leadership maintain store-side operations. You will help ensure an exceptional experience for every customer while upholding Parker’s Kitchen’s standards. The role includes customer service, cash and fuel transactions, sales of age-regulated products, stocking, housekeeping, and assisting store leadership as needed.

Requirements

  • Must be 18 years of age or older to work in store operations; kitchen operations require a minimum age of 16.
  • Must have reliable transportation.
  • Must have flexible availability, including nights, weekends, and holidays.
  • Ability to stand for extended periods of 8 to 10 hours.
  • Ability to push or pull up to 50 pounds and occasionally lift up to 50 pounds.
  • Ability to perform repeated bending, standing, and reaching.
  • Comfort working around wet floors, temperature fluctuations, and loud noise levels.

Responsibilities

  • Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
  • Speak honestly and act with integrity, upholding company values.
  • Handle cash and fuel transactions and perform other retail shift duties as assigned.
  • Sell alcohol, tobacco, lottery tickets, and other age-regulated products.
  • Ensure compliance with company policies, procedures, and safety regulations across store activities.
  • Multitask while maintaining attention to detail.
  • Stock and replenish inventory throughout the store, including food and beverage areas.
  • Perform housekeeping duties such as cleaning, dusting, sweeping, mopping, and emptying trash.
  • Assist the store leader with additional tasks as needed.
  • Share expertise and assist in the development of others to foster a collaborative learning environment.
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