Customer Service Rep(05911) - 11380 US 49

Domino's Franchise • Gulfport, MS

1d • Onsite

About The Position

As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for customers. You help create a welcoming experience by making customers’ lives easier through excellent service, professionalism, and a positive attitude. You represent the Domino’s brand and contribute to a positive, inclusive team environment. The role includes taking orders, preparing products, maintaining store standards, and supporting inventory activities in a fast-paced environment.

Requirements

• Must be 16 years of age or older; a work permit is required in some locations.
• Willingness to learn and participate in required training programs.
• Strong communication and basic math skills.
• Positive, outgoing, and team-oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to stand and walk for extended periods on tiled surfaces.
• Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
• Frequent bending, reaching, and stretching; occasional crouching and climbing.
• Ability to work at stations 36–48 inches high and reach shelves up to 72 inches.
• Ability to operate standard kitchen equipment and office tools.

Responsibilities

• Provide a fun, friendly, and engaging experience for customers while taking orders.
• Uphold and represent RPM and Domino’s brand standards.
• Maintain store cleanliness, sanitation, and food safety standards.
• Prepare products accurately and efficiently according to company standards.
• Deliver excellent customer service and resolve concerns with a sense of ownership.
• Demonstrate effective time management and multitasking in a fast-paced environment.
• Operate store equipment and tools safely and efficiently.
• Support inventory organization and restocking activities.
• Contribute to a positive, inclusive team environment.

Benefits

• Competitive pay for a variable hourly position.
• Flexible scheduling.
• Team Member product discounts.
• Medical, dental, and vision coverage for eligible Team Members averaging 30 or more hours per week during the designated measurement period.
• 401(k) program for eligible Team Members.
• Ongoing training and development through RPM Pizza College.
• Opportunities for growth, leadership development, and community involvement.
• Overtime pay eligibility in accordance with applicable wage and hour laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed