Customer Service Rep(05907) - 2529 US-90

Domino's Franchise•Gautier, MS
•Onsite

About The Position

As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for customers. You help create a welcoming experience and make customers’ lives easier through excellent service, professionalism, and a positive attitude while representing the Domino’s brand. This is a variable-hourly position classified as non-exempt and eligible for overtime in accordance with applicable wage and hour laws. Duties and responsibilities may change at any time.

Requirements

  • Must be at least 16 years old; a work permit is required in some locations.
  • Willingness to learn and participate in required training programs.
  • Strong communication and basic math skills.
  • Positive, outgoing, and team-oriented attitude.
  • Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

  • Provide customers with a fun, friendly, and engaging experience while taking orders.
  • Uphold and represent RPM and Domino’s brand standards.
  • Maintain store cleanliness, sanitation, and food safety standards.
  • Prepare products accurately and efficiently according to company standards.
  • Provide excellent customer service and resolve concerns with a sense of ownership.
  • Demonstrate effective time management and multitasking in a fast-paced environment.
  • Operate store equipment and tools safely and efficiently.
  • Support inventory organization and restocking activities.
  • Contribute to a positive, inclusive team environment.

Benefits

  • Competitive pay.
  • Flexible scheduling.
  • Team Member product discounts.
  • Medical, dental, and vision coverage for eligible Team Members averaging 30 or more hours per week during the designated measurement period.
  • 401(k) program for eligible Team Members.
  • Ongoing training and development through RPM Pizza College.
  • Opportunities for growth, leadership development, and community involvement.
  • Eligible for overtime pay.
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